Business buzzwords serve a purpose – get over it

Some ducks, "going forward".

Some ducks, “going forward”.

Whether it’s ‘thinking outside the box’, ‘going forward’ or virtually any other oft-used term of business-speak, many people bristle at buzzwords. They should probably relax about it. 

For marketers, communicators, PRs and most professionals addressing words all day long, those hackneyed and overused phrases of business language can become a grind.

Continue reading

Comfortably dumb? The next revolution will be psychological not technological

RoryThis blog seems to have turned into a place where I irregularly write about public lectures at Cardiff University.  Apologies for being deeply unimaginative, but here is another one.

In the next ten years some of the biggest advances in business and government will come from new insights into human psychology and behaviour.

This was the hook for a Cardiff Business School lecture by Rory Sutherland, Vice Chairman of Ogilvy Group UK, an enormous advertising group.

Continue reading

The IET/BCS Turing Lecture – beyond cognition?

bernard-meyersonThis year the annual Turing Lecture series from the Institute of Engineering and Technology and The Chartered Institute for IT was delivered by Dr. Bernard Meyerson, Vice President for Innovation at IBM.

Responsible for IBM’s corporate technical strategy, Global University Relations and the IBM Academy – a worldwide organisation of around 1,000 IBM technical leaders, it’s fair to say Dr. Meyerson is a highly respected figure in the world of computing, data and innovation.
Continue reading

Dying to talk – an event on Healthcare In Wales

ageing1Having attended this equivalent Cardiff University event last year and been encouraged by a level of tangible innovation, I was keen to take a return trip to see how the 2014 version compared. 

The event back on January 22nd seemed especially pertinent.  Leading the news headlines in Wales over the previous week had been two separate, tragic incidents in the north and south of Wales, both concerning excessive waiting times for ambulances, both leading to fatalities.  Additional stories this week have concerned the postponement of planned surgery across north Wales due to increased pressure, and a plan to centralise care for babies born in west Wales.

Continue reading

Nice to meet you – is the future of the conference physical or virtual?


physVvirt1Today’s virtual, digital world usually creates a comfortable distance for users.  This is a comfortable distance that suddenly disappears when you’re actually in a conference room with other people.  If you fall into a conversation and grow bored, you can’t click or swipe for them to go away.

Well, you could. But that would be quite rude.

Continue reading

Mobile’s new best friends – playing nicely?

MDA AnalystsWhile the title of the annual market analyst forum suggested a certain current harmony between the cloud, social media and analytics, a series of analyst viewpoints indicated that the developing multi-device landscape might be a little more complicated.

Continue reading

Smooth operator – Stephen Fear, phone box millionaire

Cardiff University’s latest Innovation Network event presented Stephen Fear, a lifelong entrepreneur who set up his first company in 1969, aged 16.  He bought a cleaning formula from an American company advertising in the Exchange & Mart, after claiming a council estate phone box as his personal office for transatlantic calls.

Stephen Fear calmly took to the lectern on an unsettled autumn evening which blustered and spat outside.  His was a sturdy and unflashy presence: smart business suit, no tie, a gentle West Country lilt to his voice suggestive of the Bristol roots.

Continue reading

Will content marketing replace small business websites?

What's in a website?

What’s in a website?

In a digital world where everything is social and connected, will individual, standalone websites forever remain essential business tools? Or might they come to be replaced by content marketing and social platforms?

What value is there in having a website in today’s frenzied social content super highway?  It might seem oddly simplistic, but the question is relevant.

Continue reading

How to report online abuse?

reporting abuseWith recent high profile cases leading to public outcry for standardised procedures, the subject of online abuse has rarely found itself under such a spotlight.

How can online abuse be reported and managed?  Is it even possible?  What are the right questions to ask?  Where should the burden of responsibility rest?  Government, police and relevant authorities?  Website Owners?  Internet Service Providers?  Another body?

Continue reading

Dear Hotmail, I’m leaving you

Quicker than "hotmail"?

Quicker than “hotmail”?

Dear Hotmail (or “Outlook” as you tiringly insist on being called these days),

It’s over, we’re through, I’m leaving you.

In a funny kind of way, and despite the pain you’ve caused me in recent times, this still hurts.  But I guess we should be brave and admit it’s the end of the road.

Continue reading